| Training content |
- Definition of CSR
- Types of CSR - global and detailed requirements
- Examples of CSR for the most important customers in an automotive industry (GM, Ford, VW)
- Where to look for CSR
- CSR management in an organization
- QMS customization according to customers requirements
- division of responsibilities for customer requirements fulfilment in an organization
- ensuring CSR updates in documentation
- including CSR in the process of designing and implementing a product
- communication with a customer
- Responsibility to customers - how to assure the maximum compatibility with CSR and secure against negative consequences
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| Duration |
| 1 day (8 hours) |
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