ISO/TS system implementation in practice

The history of a process approach in managing companies can be dated from at least the second half of the 20th century, when a traditional model of organizing a company based on a hierarchical dependency structure, also known as the Taylor model, starts to give way to transformations directed towards a process management model – the Deming model.

Societies getting richer, technicalization, automatization and computerization cause a rapid increase in productivity and on the other hand in the need of a new look on an organization – it's not only efficiency, but the quality of products that begins to matter when it comes to remaining on the market. So the world starts an evolution from the Tylor's era of fighting for efficiency to the Deming's era of fighting for quality.

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